The Camlin Connect Portal provides documentation and resources to help you get started quickly to build rich Omnichannel applications, keep up to date with new features and interact with the Camlin Connect Product and technical support team for feature requests and support queries.

• Rich and powerful online studio to design, develop and manage connected Voice, SMS, Web, Visual IVR, Chatbot and API applications.

• Auto documentation service so that documentation is always at hand

• Packaged Services including:

  • Camlin Contact) Automated Contact Centre 

  • Camlin Voice - Voice interactions with Artificial Intelligence and Natural Language understanding, Speech To Text and Text To Speech capabilities

  • CX Driven Design

  • Voice Biometrics Integrations and Features

  • Chatbots across channels

  • Intelligent SMS chatbots 

  • Automation and RPA

  • Camlin Agent - Agent Desktop 

  • SIP and WebRTC Capabilities

• Centralised & secure Data Management, reporting and analytics.

• Telco-grade service-level availability management, monitoring, alarming and reporting